Terms of service

OVERVIEW

Welcome to Piano Parfum Belgium. The terms "we", "us" and "our" refer to Piano Parfum Belgium. Piano Parfum Belgium operates this store and website, including all related information, content, features, tools, products and services (the "Services").

Piano Parfum Belgium is powered by Shopify, which enables us to provide the Services to you.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use our Services.


SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your country of residence.

You agree to provide accurate, complete and current information when making a purchase or creating an account. You are responsible for maintaining the confidentiality of your account and password.


SECTION 2 - PRODUCTS

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display will reflect the exact appearance of products.

All product descriptions and prices are subject to change at any time without notice.


SECTION 3 - ORDERS

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.

Orders are only confirmed once payment has been successfully processed.

Returns and exchanges are handled in accordance with our Refund Policy.

Products are intended for personal use only and not for resale.


SECTION 4 - PRICES AND BILLING

All prices are displayed in EUR and include VAT where applicable, unless otherwise stated.

Shipping costs and any additional charges will be clearly indicated at checkout.

You agree to provide valid and accurate payment details. You authorize us to charge your selected payment method.


SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.

Risk of loss passes to you once the product is handed to the shipping carrier.


SECTION 6 - INTELLECTUAL PROPERTY

All content on this website (including logos, images, text, and design) is the property of Piano Parfum Belgium or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, or use any content without written permission.


SECTION 7 - THIRD-PARTY TOOLS

We may provide access to third-party tools. These are provided “as is” without warranties. We are not responsible for their functionality or use.


SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.


SECTION 9 - SHOPIFY

Our store is hosted on Shopify. All purchases are made directly with Piano Parfum Belgium.

Shopify is not responsible for any issues related to your purchase.


SECTION 10 - PRIVACY

Your personal data is handled in accordance with our Privacy Policy.


SECTION 11 - FEEDBACK

Any feedback you submit may be used by us without restriction or compensation.


SECTION 12 - ERRORS

We reserve the right to correct any errors or inaccuracies and to cancel orders if necessary.


SECTION 13 - PROHIBITED USES

You agree not to use the website for unlawful purposes or to harm the business, its users, or systems.


SECTION 14 - TERMINATION

We may suspend or terminate your access to the Services at any time if you violate these Terms.


SECTION 15 - DISCLAIMER

All Services and products are provided “as is” without warranties of any kind, to the extent permitted by law.


SECTION 16 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, we are not liable for any indirect or consequential damages arising from the use of our Services or products.


SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Piano Parfum Belgium from any claims resulting from your breach of these Terms.


SECTION 18 - SEVERABILITY

If any provision is found invalid, the remaining provisions will remain in effect.


SECTION 19 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us.


SECTION 20 - GOVERNING LAW

These Terms are governed by the laws of Belgium.

Nothing in these Terms affects your rights under applicable consumer protection laws, including your right of withdrawal within 14 days under EU law.


SECTION 21 - CHANGES

We may update these Terms at any time. Continued use of the Services constitutes acceptance of those changes.


SECTION 22 - CONTACT

For any questions regarding these Terms, you can contact us at:

Email: pianoparfumbelgium@gmail.com